Foundations of Professional Excellence

Leadership Skills to Thrive in the Future Economy

Our transformative program is specifically designed for professionals like you, ready to rise above the challenges and unleash their true potential.

Foundations of Professional Excellence

Personal and career empowerment for the transformation and advancement of business growth.

The Foundations of Professional Excellence course is designed to address the foundational skills gap prevalent in the professional and services industry.

The program aims to empower participants to thrive in their careers, contribute to their organizations' success, and achieve their professional goals.

This comprehensive program aims to equip participants with essential skills and competencies necessary for success in the professional and services industry.

Participants will develop key skills in reliability and time management, communication, leadership, teamwork, problem-solving, critical thinking, and more.

Through a combination of interactive online materials, assignments, and coaching sessions, participants will receive support and continuous feedback loop throughout the training program.

Program Objectives

Develop Reliability and Time Management Skills
Participants will learn the importance of reliability in the workplace and acquire techniques for effective time management. They will understand how to prioritize tasks, set realistic goals, and consistently meet deadlines.

Enhance Communication Skills
Participants will enhance their communication abilities by improving interpersonal skills, refining reading and writing skills for professional correspondence, mastering phone etiquette, and acquiring effective customer service and sales techniques.

Foster Leadership and Teamwork
Participants will explore various leadership styles and qualities, learn how to build and lead successful teams, and foster collaboration in the workplace. They will also develop skills to encourage initiative and motivate team members towards shared goals.

Cultivate Problem-Solving and Critical Thinking Abilities
Participants will develop critical problem-solving skills and learn to think analytically when facing challenges in the professional environment. They will gain proficiency in conducting research, gathering relevant data, and implementing troubleshooting techniques to find effective solutions.

By the end of the Foundations of Professional Excellence course, participants will have gained a solid foundation in the essential skills required to excel in the professional and services industry. They will be equipped with practical tools, techniques, and strategies to enhance their reliability, communication, leadership, teamwork, problem-solving, and critical thinking abilities. >

Unlock your potential, and embrace the extraordinary – your future starts now!

Foundations of Professional Excellence PROGRAM

Program Overview

Module 1: Reliability and Time Management

  • Understanding the importance of reliability in the workplace
  • Effective time management techniques
  • Prioritizing tasks and setting realistic goals
  • Strategies for maintaining consistency and meeting deadlines

Module 2: Communication Skills

  • Developing effective interpersonal communication skills
  • Improving reading and writing abilities for professional correspondence
  • Phone etiquette and effective customer service communication
  • Sales techniques and persuasive communication

Module 3: Leadership and Teamwork

  • Exploring leadership styles and qualities
  • Building and leading successful teams
  • Fostering collaboration and promoting teamwork
  • Encouraging initiative and motivating team members

Module 4: Problem-Solving and Critical Thinking

  • Developing problem-solving skills in professional contexts
  • Applying critical thinking techniques to analyze and evaluate situations
  • Conducting analytical research and gathering relevant data
  • Troubleshooting common challenges and finding effective solutions

In addition to the course material, this program offers small group coaching sessions to enhance the learning experience. These sessions focus on practical application of the course content, individual skill development, and tailored guidance for specific challenges participants may be facing in their professional environments.


Sheila Slick, MS

Five Milestones LLC

Business and Leadership Development Consultant, SCORE Chair & Certified Business Mentor serving Volusia County, Certified FASTTRAC Facilitator & Workshop Presenter with a Master of Science degree in Leadership and a Bachelor of Science in Business Administration.

For more than 25 years I've worked successfully as an entrepreneur with professionals, businesses, and non-profit organizations to help them achieve their goals by creating business plans, digital product development, assessing and executing digital marketing strategies, as well as IT support services.

I've also mentored numerous founders, CEOs & professionals as a certified SCORE Business Mentor and served as a certified Facilitator for the FASTTRAC program delivering quality online instruction and workshops to achieve positive outcomes and support their success.